GenAI and the psychology of work
Generative artificial intelligence (GenAI) challenges the traditional human– machine boundaries by mimicking cognitive, creative, and interpersonal capabilities traditionally considered inherently human, thereby reshaping workplaces and work.
GenAI’s integration into workplaces and work can enhance and/or replace human worker capabilities and change the knowledge, tasks, and social characteristics of work.
While workers can benefit psychologically from GenAI adoption and use, it can also induce psychological threats by frustrating workers’ basic psychological needs for competence, autonomy, and relatedness.
Workers can apply five strategies (i.e., direct resolution, symbolic self completion, dissociation, escapism, and fluid compensation) to cope with GenAI-induced psychological threats and to preserve their professional identity.
https://www.cell.com/trends/cognitive-sciences/fulltext/S1364-6613(25)00088-9
